Shipping Policy

Tenlify is a brand operated by Xinguang Technology (Guangzhou) Co., Ltd. Contact us at info@tenlifypro.com.

Processing and transit time

Order preparation and packing typically take 1–2 business days. After dispatch, estimated shipping time is 7–12 business days. These are separate periods; the estimated total is 8–14 business days. Business days exclude weekends and public holidays.

These are estimates, not guaranteed arrival dates. Holidays, peak demand, customs and carrier delays may extend delivery. Available destinations, shipping options and any charges are shown at checkout.

Delivery support

Please provide an accurate recipient name, delivery address and contact details. For delayed, missing or damaged deliveries, contact info@tenlifypro.com with your order number and any relevant photographs. Please keep the packaging when reporting damage.