Terms of Service

Tenlify is a brand operated by Xinguang Technology (Guangzhou) Co., Ltd. Contact us at info@tenlifypro.com.

Orders and product information

These terms apply to purchases made through the Tenlify online store. Product descriptions, available options, prices and applicable charges are shown on the product page and at checkout. Please review your order before submitting it. Contact us if you notice an error.

Payments

Use the payment methods available at checkout. Any discount is subject to its stated eligibility and combination conditions. The total payable is shown before you complete your purchase.

Processing and delivery

Typical processing time is 1–2 business days, followed by estimated shipping of 7–12 business days. These are estimates rather than guaranteed delivery dates. See our Shipping Policy for details.

Returns, refunds and cancellation

You may request a return or exchange within 30 days after receiving your order, subject to the conditions in our Return and Refund Policy. Approved refunds are processed within 7–14 business days after we receive and inspect the returned goods. Cancellation requests must reach us within 6 hours of ordering and before dispatch.

Privacy and customer support

See our Privacy Policy for information about personal data. Contact info@tenlifypro.com with product, order or policy questions.